Fine Touch Disposables collects information about customers through its website www.finetouch.co.nz. This information includes contact details, such as name, email address, phone and fax numbers, billing and delivery addresses, and is collected when the customer registers on the website. Fine Touch Disposables respects the privacy of its customers and does not sell or rent this information to third parties.
Fine Touch Disposables may use the information collected at registering in the following ways:
- To process and fulfill orders
- To respond to enquiries
- To send out information on our products, services and promotions, unless we have been directed not to
- To contact customers whenever necessary
- To verify your identity and to assist you if you have forgotten your username or password
- To analyse trends and statistics
- To administer and fulfil our promotions
- To protect the security or integrity of our website and our business
How do I know the information collected is secure?
We provide you with a safe and convenient shopping experience. Fine Touch limits the number of employees that have access to the databases that contain personal data and employees are advised of the importance of confidentiality. As an added safeguard, Fine Touch does not store credit card information with your registered online profile.
When you enter personal information on our website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. When an online retailer uses SSL technology, at the checkout the online retailer servers and your PC system encrypts everything that you enter into your computer, such as credit card details, billing and delivery addresses.
To make sure that you are accessing our secure server before you submit personal information, look at the upper left hand corner of your browser. If you see an unbroken key or a closed lock (depending on your browser), then the SSL is active. To double check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.”
To Stop Promotional Communications
Our customers always have the choice not to receive promotional communications from us about our products and services. To stop promotional communications, log into your account by clicking Login or My Account at the top of a web page and then enter your email address and password. On the My Account Dashboard page, select the link beside Newsletters & Promotions, then untick the box in front of General Subscriptions and save.
If you change your mind you can start receiving promotional communications from us again by logging into your account and ticking the box in front of General Subscriptions.
If you have opted out of receiving promotional communications from us and you continue to purchase from our website, we will continue to confirm your order status and shipment by email. We may also need to contact you regarding your order.
Changing your information
Customers can change their account information such as contact information, login details, billing address and delivery address. To view or change your account information, log into your account by clicking Login or My Account at the top of a web page and then enter your email address and password when prompted. This will take you to your Account Dashboard page, where you can select the link to change the details you want and save.
Our website uses “cookies,” which are small data files that are stored on your computer when you visit our website. Cookies enable you to shop on our website and may be used in a number of ways to enhance or personalize your online browsing and shopping experience.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. However, if you do not accept cookies, you may not be able to access your account information or make purchases on our website.
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