Fine Touch Disposables collects information about customers through its website www.finetouch.co.nz. This information includes contact details, such as name, email address, phone and fax numbers, billing and delivery addresses, and is collected when the customer registers on the website. Fine Touch Disposables respects the privacy of its customers and does not sell or rent this information to third parties.
Fine Touch Disposables may use the information collected at registering in the following ways:
- To process and fulfill orders
- To respond to enquiries
- To contact customers whenever necessary
- To verify your identity and to assist you if you have forgotten your username or password
- To analyse trends and statistics
- To administer and fulfil our promotions
- To protect the security or integrity of our website and our business
How do I know the information collected is secure?
We provide you with a safe and convenient shopping experience. Fine Touch Disposables limits the number of employees that have access to the databases that contain personal data and employees are advised of the importance of confidentiality. As an added safeguard, Fine Touch Disposables does not store credit card information with your registered online profile.
When you enter personal information on our website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. When an online retailer uses SSL technology, at the checkout the online retailer servers and your PC system encrypts everything that you enter into your computer, such as credit card details, billing and delivery addresses.
To make sure that you are accessing our secure server before you submit personal information, look at the upper left hand corner of your browser. If you see an unbroken key or a closed lock (depending on your browser), then the SSL is active. To double check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.”
Fine Touch Disposables does not send promotional communications about products and services. If you purchase from our website, we will send an email confirming your order has been received by us and another one when your order has been dispatched. We may also need to contact you regarding the order you have placed. When you register on our website, an email will also be sent regarding your account.
Changing your information
You can change your account details such as name, email and password, by logging into your account. To change billing and shipping information, please phone us on 0800 82 82 82.
Our website uses “cookies,” which are small data files that are stored on your computer, when you visit our website. Cookies enable you to shop on our website and may be used in a number of ways to enhance or personalize your online browsing and shopping experience.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. However, if you do not accept cookies, you may not be able to access your account information on our website.